Dimensions, what's in the box and, for electrical items, voltage and plug type are listed on the page.
Model ES701BKBK
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Model ES701BKBK
Why order from us?
You get a tracking link by email as soon as your order ships.
Questions before or after you buy go to a real person on our team.
01Clear specs.+
Dimensions, what's in the box and, for electrical items, voltage and plug type are listed on the page.
02Tracked delivery.+
You get a tracking link by email as soon as your order ships.
03Real support.+
Questions before or after you buy go to a real person on our team.
Product
01Which size should I order?
Every product page has a size chart with the measurements of the garment itself. The easiest way to get it right is to measure a piece you already own and love, then compare. Our sizes follow Asian sizing and run small, so if you are between two sizes, take the larger one.
02What is it made of?
The fabric is listed in the product details. These are light summer pieces, so most of them are soft woven or knitted fabric with a little stretch. Screens vary, so a colour can look slightly different in real life.
03How do I wash it?
Cold wash, inside out, gentle cycle or by hand. Hang to dry in the shade, skip the tumble dryer, and iron on low if you need to. Satin and chiffon pieces last much longer when washed by hand.
04What if it does not fit?
You have 30 days to send it back, as long as it is unworn, unwashed and still has its tags. We pay the return shipping. See our refund policy.
Shipping & support
05When will my order arrive?
Delivery time depends on your destination and the carrier. You will receive an email with a tracking link as soon as your order ships.
06How do I track my order?
Use the tracking link in your shipping confirmation email. Tracking updates can take a day to appear in the carrier system.
07What if something is wrong with my order?
Contact us with your order number and a photo or short video of the issue. We will review it under our refund policy.
08How can I contact you?
Through our contact page. Include your order number and the email used at checkout so we can help you faster.